Frequently Asked Questions

SHIPPING

How do I track my product order?

Follow the link in the email you receive when your order ships. Ordered: This means we've received your order, and we're getting your product or products ready to ship. Shipped or in transit: Your order is on its way. Delivered: Your order has arrived at its destination. Out of stock: The product or products you ordered are no longer available. They won't be backordered, but you can place a new order when the item is available again. Delivery confirmation is not available for APO/FPO/DPO orders that are delivered by the military mail service, and package tracking is not available once the package is handed off to the military mail service.

Do You Ship Internationally?

Currently, we only ship domestic in the U.S.

When are orders delivered?

Orders shipped via USPS are delivered Monday through Saturday. Orders shipped via other carriers are typically delivered Monday through Friday. Saturday delivery is available via FedEx Home Delivery. Delivery is not available on Sundays.

PAYMENT

What Payment Methods Are Accepted?

You can pay for jzbhealth.com orders with a debit card, Visa, MasterCard, Discover Network or American Express. You can also pay with PayPal, and PayPal Credit. Walgreens stores accept cash, check, gift card, debit card, Visa, MasterCard, Discover Network, American Express, CareCredit or Apple Pay.

Can I use Apple Pay for orders on Walgreens.com?

Yes, we now accept Apple Pay.

Order & Retunrs

How do I shop jzbhealth.com?

Use the toolbar at the top of every jzbhealth.com page to select and browse a product category.

How Can I Cancel Or Change My Order?

Product orders without contact lenses can be cancelled within 30 minutes of order placement. Please contact Customer Service.

What is the fastest way to find what I need?

Click on the Search box on the Home Page and type in a keyword.

How Do I Track My Order?

Follow the link in the email you receive when your order ships. Ordered: This means we've received your order, and we're getting your product or products ready to ship. Shipped or in transit: Your order is on its way. Delivered: Your order has arrived at its destination. Out of stock: The product or products you ordered are no longer available. They won't be backordered, but you can place a new order when the item is available again. Delivery confirmation is not available for APO/FPO/DPO orders that are delivered by the military mail service, and package tracking is not available once the package is handed off to the military mail service.

How Can I Return a Product?

Most products purchased from jzbhealth.com may be returned by mail within 30 days of purchase date and must be accompanied by the original receipt included with the shipment.
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